Privacy Policy

1. Introduction

Lithrim, Inc. (“Lithrim,” “we,” “us,” or “our”) operates the execution integrity platform at lithrim.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Account information: Name, email address, company name, and role when you request a briefing or create an account.

Usage data: Log data, device information, IP address, browser type, and pages visited, collected automatically via cookies and analytics tools.

Platform data (API usage): When customers integrate with our API, we process AI agent conversation transcripts and clinical artifacts (e.g., SOAP notes, referral letters) for verification purposes. Lithrim does not store Protected Health Information (PHI) directly. Customers are responsible for de-identifying data before submission or entering into a Business Associate Agreement (BAA) with Lithrim if PHI transmission is required.

3. How We Use Your Information

• To provide and maintain our execution integrity platform
• To process and verify clinical artifacts submitted via our API
• To communicate with you about your account or our services
• To improve our platform, features, and user experience
• To comply with legal obligations

4. Data Storage and Security

We store data on secure, encrypted infrastructure. Verification results and evidence bundles are retained according to your organization’s configured retention policy. We implement industry-standard security measures including encryption in transit (TLS 1.2+) and at rest, access controls, and audit logging.

5. Third-Party Services

We use third-party services for analytics (Vercel Analytics), hosting (Vercel), and communication. These providers may collect information as described in their respective privacy policies. We do not sell your personal information to third parties.

6. Cookies

We use essential cookies to maintain session state and analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at privacy@lithrim.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@lithrim.com.